Shipping, refunds and privacy

Who we are

Oddly Loved is an online shop run by Individual Entrepreneur Ayoub Boukhari (ID 300433957), registered in Tbilisi, Georgia. We ship to every country. Email: hello@oddlyloved.com. We answer within 2 business days.

Shipping

Shipping is free on every order, to every country.

We send your order within 1 to 3 business days. It arrives 7 to 15 days after you order in the US. Other countries can take longer. When it ships, we email you the tracking number.

If your order hasn't arrived 30 days after you ordered, write to us. We send a new one or refund you in full.

Cancellations

You can cancel for a full refund until your order ships. Write to us with your order number.

Returns (30 days)

Changed your mind? You can return an unused product in its box within 30 days of delivery. Write to us first: we send you the return address. When it reaches us, we refund the price of the product. The return shipping is yours to pay.

Broken or wrong item

If your product arrives broken, doesn't work, or isn't what you ordered, send us a photo or a short video within 30 days of delivery. We refund you or send a new one, as you prefer. You don't send anything back.

Refunds

We refund to the PayPal account or card you paid with, within 5 business days of our answer. Your bank can take a few more days to show it.

Payments

Payments go through PayPal. We never see or store your card details.

Privacy

We keep your name, email and shipping address to deliver your order and to answer you about it. We don't sell them. We use Mixpanel to count visits and sales on this site; it records pages viewed, the link you came from and your approximate country. Write to us to get or delete your data.